# Consumer protection
As a consumer, you want to take part in business transactions without endangering your health or your economic interests. Consumer protection shields you from dangers that you would not be able to detect yourself, such as food safety and product safety issues.To Services
Information about Rights & Duties
In case of basic problems with mail or parcel delivery, you can complain to Bundesnetzagentur.
If you would like to know what information about you is stored in the Central Register of Foreigners, you can obtain information under certain conditions. German citizens are not stored in the Central Register of Foreigners.
If you would like to know what personal data is stored about you, you can make use of your right to information and request a comprehensive inspection of your data.
Sie möchten Zugang zu amtlichen Informationen einer Bundesbehörde erhalten? Dann können Sie einen Antrag nach dem Informationsfreiheitsgesetz stellen.
As a customer of an Internet, mobile or fixed network provider, you can find out about your rights and submit inquiries and complaints to the Federal Network Agency.
If you, as a transport company, transport companions of severely disabled persons and their accompanying objects or guide, companion or assistance dogs free of charge in long-distance public transport, you can receive reimbursement of fare losses upon application.
If you, as a transport company, transport severely disabled persons and their accompanying persons, guide dogs, assistance dogs or objects carried free of charge on local public transport, you can apply for reimbursement of fare losses.